About the front

Q: What time is check-in and check-out?
A: Check in is at 2 PM and check out is at 11 AM.

Q: Can I extend my check-out time?
A: It is available until 2 pm the longest.
In addition, in that case we will charge 1,000 yen (tax included) per hour as extension fee.

Q: Can you keep my luggage before check-in / after check-out?
A: I will keep it. Please feel free to tell the front staff.
Please note that luggage storage after check-out is until the day.

Q: Can I send luggage to the hotel in advance?
A: Yes,we can receive it. Please write the date of check-in and the guest's name and send it to the following address.
2-1-15, Hakataeki Mae, Hakata-ku Fukuoka-shi, Fukuoka, 812-0011, Japan
Hotel Forza Hakata-eki Hakata-guchi
TEL 092-473-7113
We refuse cash, valuables, fragile items, raw items, items requiring temperature and humidity control, etc. Please note.

Q: Please tell me about security.
A: When using an elevator at the 1st floor, a room key is necessary. So it is not available to enter except for guests staying.
Also, the main entrance is locked from 24:00 at night to 6:00 the next morning.
(Hold your card to the panel beside the automatic door.)