About the front

Q: What time is check-in and check-out?
A: Check in is at 2 PM and check out is at 11 AM.

Q: Can I extend my check-out time?
A: It is available until 2 pm the longest.
In addition, in that case we will charge 1,000 yen (tax included) per hour as extension fee.

Q: Can you keep my luggage before check-in / check-out?
A: I will keep it. Please feel free to tell the front staff.
Please note that luggage storage after checkout is until the day.

Q: Can I send luggage to the hotel in advance?
A: Please specify the date of stay and the guest's name in the slip and send it to the following address.
2 - chome 1-15 of Hakata Ekimae Hakata - ku, Fukuoka City
Hotel Forza Hakata Station Hakata mouth
TEL 092-473-7113
We refuse cash, valuables, fragile items, raw items, items requiring temperature and humidity control, etc. Please note.

Q: Please tell me about security.
A: When using an elevator from the 1st floor to the cabin floor, a room key is necessary, so it is not available except for guests staying.
Also, the main entrance is locked from 24:00 at night to 6:00 the next morning.
(We will unlock when you hold the room key.)